by Sebastian Pabel » 2016-11-14 15:06
Hi, el.karol,
The Citavi 5 Word Add-In can't be used for Citavi 4 projects. Please proceed as follows:
Uninstall the Citavi 5 Word Add-In:
1. Switch to the Windows Control Panel.
2. Click "Programs and features".
3. Select "Citavi 5".
4. Click "Change". The Citavi Setup starts.
5. Click "Next".
6. Select "Modify" and then click "Next" again.
7. Click the hard drive symbol next to "Word Add-In" and then select "This feature, and all subfeatures, will not be available". Click "Next" and continue through the Setup.
Uninstall (if installed) and re-install the Citavi 4 Word Add-In
1. Switch to the Windows Control Panel.
2. Click "Programs and features".
3. Select "Citavi 4".
4. Click "Change". The Citavi Setup starts.
5. Click "Next".
6. Select "Modify" and then click "Next" again.
7. Click the hard drive symbol next to "Word Add-In" and then select "This feature, and all subfeatures, will not be available". Click "Next" and continue through the Setup.
8. Repeat steps 4-8, but select "This feature, and all subfeatures, will be installed on local hard drive" instead.
Best regards
Sebastian
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