by Jennifer Schultz » 2013-05-23 10:03
Hello,
Thanks so much for your note! I'm sorry the migration was so frustrating for you. For whatever reason, many of the DOI names provided by JSTOR are faulty and cannot be found in the CrossRef.org database (at least for the JSTOR articles we looked at yesterday during our chat conversation). Citavi uses the DOI name to look for full text articles, so this has to be accurate or the full text cannot be found. For this reason, even though you had the JSTOR stable URLs, Citavi's Find full text feature could not locate the articles. For the references we looked at together, the one time the download did work for a JSTOR article, the DOI name was correct and could be found in CrossRef.org. The problem that we looked at regarding the full text of an Elsevier article not being found has been corrected for the next beta version.
Zotero searches for full text using the reference's bibliographic information, so it can still find full text if the DOI name is missing or incorrect. We agree that this should be possible to do in Citavi as well, and improving Citavi's ability to find full text using other information besides the DOI name is near the top of our development priorities list.
It's probably not much of a reassurance at this point, but most of the time our Find full text feature does work quite well. Problems occur when DOI names either aren't available or are not accurate, which is fortunately not the case most of the time for articles published within the last ten years.
Thanks very much for sharing your experiences with us and helping us to make Citavi a better program in the future!
Best regards,
Jennifer