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Can't download or update Citavi

PostPosted: 2018-02-07 04:45
by Empathy
System information: [ Citavi Version 5.7-5.7.1, Windows 10, English, Google Chrome, MS Office 2013/365 64Bit, Acrobat DC ]

I am trying to update Citavi to 5.7.1 while Citavi is running and the progress bar keeps freezing without an actual update. I am trying to download Citavi 5.7.1 for Windows 10 from https://www.citavi.com/en/download.html but it's not downloading. It is giving me a Failed - Network Error. This happened last night and then I gave it a day hoping the issue would work itself out, however, today the same thing is happening. I hope someone can help me figure out what I need to do to update.

Also, I see on the forum that the forum site is changing, but I did not see a link to a new forum. I hope posting here is still appropriate.

Thanks!
Empathy

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Re: Can't download or update Citavi

PostPosted: 2018-02-07 06:47
by Empathy
It finally downloaded but it took FOREVER.