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citavi picker not working chrome and firefox

PostPosted: 2017-12-08 14:24
by sakkthi
System information: [ Citavi Version 5.7, Windows 10, English, Google Chrome, MS Office 2016, Acrobat XI ]

Hi

Citavi picker for google chrome not working.
chrome picker icon is showing, in google scholar, there is no picker to select references .
thanks

Re: citavi picker not working chrome and firefox

PostPosted: 2017-12-08 15:00
by sakkthi
Done these
Reinstalled citavi
reinstalled chrome and firefox extension

Re: citavi picker not working chrome and firefox  Topic is solved

PostPosted: 2017-12-08 15:44
by Susanne Sitzler
Hi sakkthi,

Thanks for your questions.

In the screenshot, no DOI or ISBN is visible. To import references you found via Google Scholar, please follow the steps described in our FAQ.

Do you see the Picker icon after a research in PubMed? If not, please also check the solutions in this FAQ article.

Best regards
Susanne

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