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Problem with Preview Pane Topic is solved

Got questions about Citavi 5? The Citavi team and other users are happy to help.

Problem with Preview Pane

Postby Brian.Mitch » 2016-09-21 15:51

System information: [ Citavi Version 5.2, Windows 10, English, Google Chrome, MS Office 2016, - ]


I can no longer see any of my reference documents in the preview pane (see image below, may have to open in new tab to see the whole image). None of the view button commands seem to be working either. I have tried zooming (in/out), "fit to" and "show next". Nothing seems to be working. Has anyone else come across this before?


Thank you,


Re: Problem with Preview Pane  Topic is solved

Postby Peter Meurer » 2016-09-21 16:17

Hello Brian

Please follow the solutions given in this FAQ article ... or update to Citavi 5.4 which will be released tomorrow.

Kind regards,
Peter Meurer
Citavi Customer Service

Re: Problem with Preview Pane

Postby Brian.Mitch » 2016-09-21 16:23

Thank you Peter! It is working perfectly now.

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