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Referance list not updating and lost

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Referance list not updating and lost

Postby LotharL » 2016-07-14 13:20

System information: [ Citavi Version 5.x Beta, Windows 10, English, Edge, MS Office 2016, Acrobat DC ]

In-text citations are working in Word but it will not update the reference list. In fact I now don't even have a reference list after trying a few things to get it back. Note I need an IEEE reference list, not a bibliography

Using IEEE style with Citavi add-in in Word 2016. Both the add-in and Word are running the same version.
Please help. This is due today and I only just discovered this problem.
LotharL
 

Re: Referance list not updating and lost

Postby Patrick Hilt » 2016-07-14 14:32

Hi everybody else

We sorted the problem out in a live support.
The reason for the reference list not showing was that in the review section in Word, the option "No Markup" was activated. This option is not compatible with the Citavi Word Add-In:
http://www.citavi.com/sub/manual5/en/in ... ption.html

Unfortunately, we cannot warn users about this when they activate the option, because this information is not available in the program context.

Best regards
Patrick
Patrick Hilt
Citavi Customer Service
 


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