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Cannot open Cit5 project

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Cannot open Cit5 project

Postby dlmattson » 2016-06-10 05:02

System information: [ Citavi Version 5.x Beta, Windows 10, English, Google Chrome, MS Office 2016, - ]

When I try to open a couple of projects that I last worked on last year, I get the error message:

This project was created with an earlier version of Citavi, etc. and
Your Citavi license limits your access to this project, etc.

I used Windows Explorer to clear the Read Only check boxes from both project folders, but I still get the same error messages when I try to open the files. These projects both have .ctv5 extensions. Please advise.
dlmattson
 

Re: Cannot open Cit5 project

Postby Sebastian Pabel » 2016-06-10 09:24

Hello, dlmattson

did you enter your license data in Citavi 5? You can verify this if you click License on the Welcome Screen. It should say "You are using Citavi for Windows" if the data is entered correctly, otherwise "You are using Citavi Free". If you can't find the license data, please let us know.

Best regards
Sebastian

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