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Re: Picker not available

PostPosted: 2013-06-10 16:43
by Jennifer Schultz
Hi DrAlex,

Thanks for your question! Have you already tried all five solutions in the following FAQ?:
http://service.citavi.com/KB/a187/picke ... -work.aspx

Please start there and if the Picker still does not appear, please just let us know, and we'll look into the problem further.

Best regards,
Jennifer

Re: Picker not available

PostPosted: 2013-06-10 19:37
by DrAlex
Yes, thank you, I had to install IE 9

Re: Picker not available

PostPosted: 2013-06-11 08:41
by Jennifer Schultz
Hi DrAlex,

Thanks for your response! It is a little unclear for me whether you are still having a problem or not. Did the Picker appear after installing IE9?

Best regards,
Jenny

Re: Picker not available

PostPosted: 2013-06-11 08:51
by DrAlex
Yes, the picker appeared :)

Re: Picker not available

PostPosted: 2013-06-11 10:40
by Jennifer Schultz
Great! Thanks for letting us know!