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Picker not available

Download and discuss pre-release versions of Citavi.

Re: Picker not available

Postby Jennifer Schultz » 2013-06-10 16:43

Hi DrAlex,

Thanks for your question! Have you already tried all five solutions in the following FAQ?:
http://service.citavi.com/KB/a187/picke ... -work.aspx

Please start there and if the Picker still does not appear, please just let us know, and we'll look into the problem further.

Best regards,
Jennifer
Jennifer Schultz
Citavi Customer Service
 

Re: Picker not available

Postby DrAlex » 2013-06-10 19:37

Yes, thank you, I had to install IE 9
DrAlex
 

Re: Picker not available

Postby Jennifer Schultz » 2013-06-11 08:41

Hi DrAlex,

Thanks for your response! It is a little unclear for me whether you are still having a problem or not. Did the Picker appear after installing IE9?

Best regards,
Jenny
Jennifer Schultz
Citavi Customer Service
 

Re: Picker not available

Postby DrAlex » 2013-06-11 08:51

Yes, the picker appeared :)
DrAlex
 

Re: Picker not available

Postby Jennifer Schultz » 2013-06-11 10:40

Great! Thanks for letting us know!
Jennifer Schultz
Citavi Customer Service
 

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