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Help: Can't open team project Topic is solved

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Help: Can't open team project

Postby magicmonk » 2013-04-17 04:33

I export some of my references into a team project, but I can't open this project now!!! The references are extremely inportant to me , and I strongly hope that you could help me open the project.
BTW I am a user of fee Citavi,and I set up the team project for curiosty.However, this project seems not friendly and asks me a licence.
Sincerely Beizhou

Re: Help!!!!!!!!!!!!!  Topic is solved

Postby Peter Meurer » 2013-04-17 07:09

Hi Beizhou

Please see the image below which explains, why your non existing license is the reason for the described problem:
17-04-2013 08-07-01.png

I will send you a temporary license by email. Please use this license to get access to your project. Split the project into several projects which each less than 100 references.

Peter Meurer
Citavi Customer Service

Re: Help!!!!!!!!!!!!!

Postby magicmonk » 2013-04-17 07:32

First of all, I would like to extend my heartfelt gratitude for your kind help. Now I can enter the team project and have moved my reference to a new solo project.
Besides, if citavi can remind you about the team-project permission when someone create a team project,then it will be better:)

Re: Help!!!!!!!!!!!!!

Postby Patrick Hilt » 2013-04-17 12:05

Hello Magicmonk,

thank you for your suggestion, I think it would be a good idea to warn users who start a team project with Citavi Free that they can only add 100 titles to any project.
I have added it to our feature wish list.

Best regards
Patrick Hilt
Citavi Customer Service

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