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Install picker for Acrobat XI

Got questions about Citavi 3? The Citavi team and other users are happy to help.

Install picker for Acrobat XI

Postby cyberace » 2012-12-19 11:20

System information: [ Citavi Version 3.3, Windows 7, Other language, Other browser, MS Office 2010 32Bit, Acrobat XI ]

Hi, I am using Citavi 3.3.0, and I failed to install picker for Acrobat XI. How could I get it done without the need of replacing Acrobat XI with X? Thanks in advance.
cyberace
 

Re: Install picker for Acrobat XI

Postby Patrick Hilt » 2012-12-19 12:10

Hi cyberace,

please install Citavi 3.3.3 beta (www.citavi.com/beta).

Best regards
Patrick
Patrick Hilt
Citavi Customer Service
 

Re: Install picker for Acrobat XI

Postby cyberace » 2012-12-20 03:17

Hello, Patrick. I upgraded Citavi to version 3.3.3 beta, however, I still could not install picker for Acrobat XI. When I was installing the picker, the check-box was unusable (grey). Any suggestions?


Patrick Hilt wrote:Hi cyberace,

please install Citavi 3.3.3 beta (http://www.citavi.com/beta).

Best regards
Patrick
cyberace
 

Re: Install picker for Acrobat XI

Postby Patrick Hilt » 2012-12-20 15:24

Update:
The problem could be solved via direct support, two files were missing in the installation.
If you experience the same problem, please contact us at http://service.citavi.com/Main/frmNewTicket.aspx

Best regards
Patrick
Patrick Hilt
Citavi Customer Service
 


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